Encon Evaporators – Remote Monitoring Innovation
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April 30, 2026
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Encon Evaporators – Remote Monitoring Innovation
Encon Evaporators is a leading manufacturer of wastewater evaporators and dryers, offering solutions that help companies handle a wide range of waste streams while reducing the high costs of hauling and complying with strict discharge limits. By providing efficient alternatives, Encon enables facilities to manage waste better while meeting regulatory requirements.
Challenge
Evaporators are often installed in siloed systems or outlying buildings away from main operations, maintaining visibility and ensuring reliability posed ongoing challenges for operations teams. Encon sought to improve its customer experience and differentiate itself in the market by offering a cloud-based monitoring solution. Key challenges included:
- Lack of Visibility: Customers had no remote access to system performance, often becoming reactive only when critical failures occurred.
- Downtime & Frustration: Evaporators would sometimes be offline for weeks, leaving operators overwhelmed and customers frustrated.
- Ineffective Early Attempts: Prior solutions didn’t scale well, required multiple disconnected systems, or lacked expertise in industrial automation integration.
- Compliance Burden: Customers faced headaches with constant monitoring, inspections from government agencies, and overwhelming recordkeeping requirements.
Solution
Encon partnered with FacilityConneX to co-develop ENCON-Link Remote Monitoring, a scalable, cloud-based solution designed specifically for industrial evaporator applications.
Key aspects of the solution included transformed Encon’s evaporator management capabilities by enabling:
- Increased Uptime: Remote monitoring and alarm notifications reduced unplanned downtime and improved equipment reliability.
- Performance Assurance: Data-driven insights ensured systems operated at peak efficiency, maximizing customer savings.
- Enhanced Customer Experience: Customers gained confidence knowing they could monitor evaporators from anywhere in the world.
- Smarter Engineering Feedback: Real-world operational data supported product improvement and future design enhancements.
How FacilityConneX Helped
FacilityConneX’s platform transformed Encon’s evaporator management capabilities by enabling:
- Increased Uptime: Remote monitoring and alarm notifications reduced unplanned downtime and improved equipment reliability.
- Performance Assurance: Data-driven insights ensured systems operated at peak efficiency, maximizing customer savings.
- Enhanced Customer Experience: Customers gained confidence knowing they could monitor evaporators from anywhere in the world.
- Smarter Engineering Feedback: Real-world operational data supported product improvement and future design enhancements.
Summary
Organization: Encon Evaporators – Wastewater Treatment Solutions
Platform Implemented: ENCON-Link Remote Monitoring (Powered by FacilityConneX)
Duration: Pilot to full rollout within 90 days
Key Benefits: Increased uptime, proactive monitoring, improved compliance support, enhanced customer satisfaction, and valuable data for design improvements
Results at a Glance
- Remote visibility from anywhere in the world
- Alarm notifications for hands-off operation
- Freed operators to focus on higher-value tasks
- Improved evaporator uptime and reliability
- Data insights driving continuous product innovation
Encon Evaporators – Remote Monitoring Innovation
Encon Evaporators is a leading manufacturer of wastewater evaporators and dryers, offering solutions that help companies handle a wide range of waste streams while reducing the high costs of hauling and complying with strict discharge limits. By providing efficient alternatives, Encon enables facilities to manage waste better while meeting regulatory requirements.
Challenge
Evaporators are often installed in siloed systems or outlying buildings away from main operations, maintaining visibility and ensuring reliability posed ongoing challenges for operations teams. Encon sought to improve its customer experience and differentiate itself in the market by offering a cloud-based monitoring solution. Key challenges included:
- Lack of Visibility: Customers had no remote access to system performance, often becoming reactive only when critical failures occurred.
- Downtime & Frustration: Evaporators would sometimes be offline for weeks, leaving operators overwhelmed and customers frustrated.
- Ineffective Early Attempts: Prior solutions didn’t scale well, required multiple disconnected systems, or lacked expertise in industrial automation integration.
- Compliance Burden: Customers faced headaches with constant monitoring, inspections from government agencies, and overwhelming recordkeeping requirements.
Solution
Encon partnered with FacilityConneX to co-develop ENCON-Link Remote Monitoring, a scalable, cloud-based solution designed specifically for industrial evaporator applications.
Key aspects of the solution included transformed Encon’s evaporator management capabilities by enabling:
- Increased Uptime: Remote monitoring and alarm notifications reduced unplanned downtime and improved equipment reliability.
- Performance Assurance: Data-driven insights ensured systems operated at peak efficiency, maximizing customer savings.
- Enhanced Customer Experience: Customers gained confidence knowing they could monitor evaporators from anywhere in the world.
- Smarter Engineering Feedback: Real-world operational data supported product improvement and future design enhancements.
How FacilityConneX Helped
FacilityConneX’s platform transformed Encon’s evaporator management capabilities by enabling:
- Increased Uptime: Remote monitoring and alarm notifications reduced unplanned downtime and improved equipment reliability.
- Performance Assurance: Data-driven insights ensured systems operated at peak efficiency, maximizing customer savings.
- Enhanced Customer Experience: Customers gained confidence knowing they could monitor evaporators from anywhere in the world.
- Smarter Engineering Feedback: Real-world operational data supported product improvement and future design enhancements.
Summary
Organization: Encon Evaporators – Wastewater Treatment Solutions
Platform Implemented: ENCON-Link Remote Monitoring (Powered by FacilityConneX)
Duration: Pilot to full rollout within 90 days
Key Benefits: Increased uptime, proactive monitoring, improved compliance support, enhanced customer satisfaction, and valuable data for design improvements
Results at a Glance
- Remote visibility from anywhere in the world
- Alarm notifications for hands-off operation
- Freed operators to focus on higher-value tasks
- Improved evaporator uptime and reliability
- Data insights driving continuous product innovation
FacilityConneX can help you identify, prioritize, and solve problems before they become risks. Want help choosing the right system, or need a second opinion on your current setup? We’re just a message away. Contact FacilityConneX at info@facilityconnex.com to learn how secure cloud-based solutions can provide complete data visibility without operational disruption.
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