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Prisma Health – Healthcare Facilities Optimization
Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. With 12 campuses across South Carolina and Tennessee, the system employs more than 32,000 professionals to deliver patient care. Managing comfort for millions of patients, meeting sustainability targets, and coordinating facilities staff across millions of square feet required a more transparent, data-driven approach to commissioning and facility management.
prismahealth.org
Challenge
Operating 12 major campuses and more than 30 medical facilities, Prisma Health faced pressing challenges in facility management:
- Complex Energy Use: Air-handling units, chilled water systems, and other critical infrastructure consumed vast amounts of energy, often inefficiently.
- Hidden Inefficiencies: Leaky valves, faulty actuators, and outdated maintenance processes were causing significant waste.
- Lack of Real-Time Insight: Facility leaders lacked transparent, system-wide visibility into where energy and maintenance dollars were being lost.
- Sustainability Demands: With aggressive carbon reduction and cost-saving goals, Prisma needed to identify opportunities for efficiency without compromising patient care or comfort.
Solution
Prisma Health selected FacilityConneX to deliver real-time monitoring, commissioning, and fault detection & diagnostics (FDD) across its hospitals and campuses.
Key elements of the solution included:
- Pilot at Patewood Memorial Hospital: Deployed FDD across the building management system, immediately identifying costly inefficiencies in air-handling units and chilled water systems.
- Scalable Rollout: Expanded the program to 11 campuses and 30+ facilities totaling more than 15 million square feet.
- Targeted Monitoring: Focused on high-energy-use assets, such as air handlers with 25+ horsepower, to maximize cost savings.
- Continuous Commissioning: Real-time analytics provided ongoing transparency, enabling proactive rather than reactive maintenance.
How FacilityConneX Helped
FacilityConneX empowered Prism to:
- Deliver Measurable Savings: Over $3 million in energy savings achieved in three years, with more than $1 million from Patewood Memorial alone.
- Elevate Sustainability: Recognition with ASHE Energy to Care awards for the Patewood and Hillcrest campuses.
- Optimize Equipment: Pinpointed faults in valves and actuators, extending equipment life and reliability.
- Chilled Water Optimization Using patented machine learning technology to save over 10% on energy savings.
- Improve Patient Comfort: Proactive maintenance reduced complaints and improved environmental consistency across facilities.
- Enable Data-Driven Decisions: Transparent, real-time analytics allowed executives to prioritize capital investments where impact was greatest.
Summary
Organization: Prisma Health – South Carolina & Tennessee
Platform Implemented: FacilityConneX Smart Hospital / Continuous Commissioning & FDD
Duration: 2017 – Present (11 campuses, 30+ facilities, 15M+ sq. ft.)
Key Benefits: $3M+ energy savings, equipment optimization, reduced carbon footprint, improved patient comfort, award-winning sustainability recognition
Results at a Glance
- $3M+ energy savings in 3 years
- 11 campuses & 30+ facilities under monitoring
- 15M+ square feet optimized
- Equipment faults proactively identified & resolved
- Multiple ASHE Energy to Care awards for sustainability
Prisma Health – Healthcare Facilities Optimization
Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. With 12 campuses across South Carolina and Tennessee, the system employs more than 32,000 professionals to deliver patient care. Managing comfort for millions of patients, meeting sustainability targets, and coordinating facilities staff across millions of square feet required a more transparent, data-driven approach to commissioning and facility management.
prismahealth.org
Challenge
Operating 12 major campuses and more than 30 medical facilities, Prisma Health faced pressing challenges in facility management:
- Complex Energy Use: Air-handling units, chilled water systems, and other critical infrastructure consumed vast amounts of energy, often inefficiently.
- Hidden Inefficiencies: Leaky valves, faulty actuators, and outdated maintenance processes were causing significant waste.
- Lack of Real-Time Insight: Facility leaders lacked transparent, system-wide visibility into where energy and maintenance dollars were being lost.
- Sustainability Demands: With aggressive carbon reduction and cost-saving goals, Prisma needed to identify opportunities for efficiency without compromising patient care or comfort.
Solution
Prisma Health selected FacilityConneX to deliver real-time monitoring, commissioning, and fault detection & diagnostics (FDD) across its hospitals and campuses.
Key elements of the solution included:
- Pilot at Patewood Memorial Hospital: Deployed FDD across the building management system, immediately identifying costly inefficiencies in air-handling units and chilled water systems.
- Scalable Rollout: Expanded the program to 11 campuses and 30+ facilities totaling more than 15 million square feet.
- Targeted Monitoring: Focused on high-energy-use assets, such as air handlers with 25+ horsepower, to maximize cost savings.
- Continuous Commissioning: Real-time analytics provided ongoing transparency, enabling proactive rather than reactive maintenance.
How FacilityConneX Helped
FacilityConneX empowered Prism to:
- Deliver Measurable Savings: Over $3 million in energy savings achieved in three years, with more than $1 million from Patewood Memorial alone.
- Elevate Sustainability: Recognition with ASHE Energy to Care awards for the Patewood and Hillcrest campuses.
- Optimize Equipment: Pinpointed faults in valves and actuators, extending equipment life and reliability.
- Chilled Water Optimization Using patented machine learning technology to save over 10% on energy savings.
- Improve Patient Comfort: Proactive maintenance reduced complaints and improved environmental consistency across facilities.
- Enable Data-Driven Decisions: Transparent, real-time analytics allowed executives to prioritize capital investments where impact was greatest.
Summary
Organization: Prisma Health – South Carolina & Tennessee
Platform Implemented: FacilityConneX Smart Hospital / Continuous Commissioning & FDD
Duration: 2017 – Present (11 campuses, 30+ facilities, 15M+ sq. ft.)
Key Benefits: $3M+ energy savings, equipment optimization, reduced carbon footprint, improved patient comfort, award-winning sustainability recognition
Results at a Glance
- $3M+ energy savings in 3 years
- 11 campuses & 30+ facilities under monitoring
- 15M+ square feet optimized
- Equipment faults proactively identified & resolved
- Multiple ASHE Energy to Care awards for sustainability
FacilityConneX can help you identify, prioritize, and solve problems before they become risks. Want help choosing the right system, or need a second opinion on your current setup? We’re just a message away. Contact FacilityConneX at info@facilityconnex.com to learn how secure cloud-based solutions can provide complete data visibility without operational disruption.











